This Privacy Policy describes how Ironcore ("we", "us") collects, uses and protects personal information when you use our websites and products, including Ironcore CRM.
We collect: (a) account information you provide when creating a workspace — your name, email address, company name and password; (b) business data you and your team enter into our products, such as client records, deals, tasks and notes; (c) contact requests you submit through our website forms; (d) technical data necessary to operate the service, such as log records and session identifiers.
We use your information solely to provide and improve our products: operating your workspace, authenticating access, responding to support requests, notifying you about your license, and maintaining the security of the service. We do not sell personal information. We do not use your business data for advertising.
Data you enter into an Ironcore product remains yours. Each company's workspace is logically isolated from every other customer. Our staff accesses customer data only when necessary to provide support you have requested, or as required by law.
If your license expires, your workspace is preserved so you can renew and continue. You may request deletion of your workspace and associated personal data at any time by contacting us.
Passwords are stored using one-way cryptographic hashing. Access to workspaces requires authentication. Connections to our services are encrypted in transit.
We use reputable infrastructure providers to host our services. These providers process data on our behalf under their own security commitments.
Depending on your jurisdiction, you may have rights to access, correct, export or delete your personal information. To exercise them, contact us at the address below.
We may update this policy; material changes will be announced on this page with a new "last updated" date.
For any privacy question or request: info@ironcoresoftware.com